What's Happening at Contrast

What Are the Benefits of a Contact Center?

December 18th, 2023 by admin

A team of employees answering eahc of their office phones

Looking for a way to retain customers? There are plenty of options to explore, such as coming up with an incredible product that addresses the needs and wants of customers or pricing your product competitively. However, we believe that it's the...

Read Full Story »

Posted in: Solutions

What Are the Benefits of Help Desk Services

November 16th, 2023 by admin

A person with a headset on speaking with a caller while working on a laptop

Help desk services play a key role in business development and customer satisfaction. Imagine a business's front office with no one to assist you. Would you prefer spending your valuable time waiting for someone to help you with the information...

Read Full Story »

Posted in: Solutions

Contrast Drives Profitability and Performance with Integrated Contact Center Technology

July 11th, 2023 by admin

Profitability and Performance

Leading Managed Technology Services Provider Enhances Productivity and Customer Service for Local Organizations NE and Central PA – Contrast a leading Managed Technology Services Provider (MTSP), announced today that the company...

Read Full Story »

Posted in: Press Release

Improve Customer Service with Help Desk Solutions

May 23rd, 2023 by admin

A smiling help desk employee wearing a headset

Customer service is essential to any business because it can increase customer satisfaction, loyalty, and retention. Improving customer service is key to building a successful business and achieving long-term success. When customers have a positive...

Read Full Story »

Posted in: Solutions

Reasons to Invest in Business Help Desk Solutions

January 5th, 2023 by admin

A help desk employee wearing headphones and smiling

By investing in help desk solutions, businesses can significantly improve their customer service experience while also boosting overall efficiency and collaboration within their organization. These benefits are invaluable for any business that wants...

Read Full Story »

Posted in: Solutions

Reasons Why Contrast Might Be Your Best Data Protection and Recovery Solution

August 1st, 2022 by admin

A hacker in hoodie using two keyboards at once with reddish text that says 'VULNERABILITY' overlaid on top on the image.

With technology becoming so advanced, the number of ways cybercriminals can hack into your system has also increased. This means that your data can easily be accessed and stolen; for any company, this remains one of the biggest threats. Additionally,...

Read Full Story »

Posted in: Solutions